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Recognizing the signs of a potential gas leak

Prompt recognition of an unusual odour is crucial for activating safety measures if a gas leak occurs in your home. To aid in identifying natural gas leaks, both natural gas and lp gas are infused with mercaptan, which emits a signature rotten egg odour. Clear indicators of leaking gas include:

  • Gas leaks can manifest as a strong rotten egg odour near gas appliances such as your gas stove or along piping
  • Hissing, whistling, or roaring sounds coming from appliances
  • Dead vegetation or bubbling water along gas lines outside
  • Flames coming from appliances where or when they shouldn’t
  • Soot buildup around appliances
  • Unusually high gas bills

Quick identification of a gas leak is essential for your family’s safety, especially when immediate actions are unclear. If you smell gas, immediately shut off your gas, if safe, exit the premises and contact a professional. Our technicians are on-call 24/7 to address and remedy hazardous gas leaks.

Immediate steps to take if you smell gas inside your home

Upon detecting a strong gas odour in your home, immediately shut off your gas appliances. Refrain from using electrical devices or switches as they could ignite the gas.

Ventilate the space right away by opening doors and windows and promptly evacuate everyone.

Once outside, make critical safety decisions ensuring you are in an area free from gas odours. Call 000 for Australian gas emergency services if you’re in Australia, or your local emergency number if you’re elsewhere. Should you suspect gas issues, give us a ring to discuss the practical steps needed for your situation.

Call your local emergency services using a neighbour’s phone once you are a safe distance away - do not use your mobile phone near any leak.

After alerting emergency services, report issues with your gas appliance and seek professional intervention to ensure leak safety. Provide your name, address, and account number when calling for help to hasten assistance. Do not re-enter the premises until emergency services or a gas technician confirm it is safe to do so.

Note the gas company may attend and shut off the main supply to your metre. Our experts excel in pinpointing leaks and performing repairs potentially covered by home insurance; rely on licensed professionals like us for assured quality.

Do not attempt to turn your main gas back on - this can only be done by a licensed gas fitter once the leak is identified and safely rectified. Give us a ring anytime if you have concerns about a potential gas leak or an issue your gas fittings or appliances might have in your Cranebrook home.

Ventilating the area and evacuating

If you smell gas, it’s critical to ventilate the area immediately to reduce gas build-up and decrease ignition risk. Open all doors and windows wide to disperse gas from your gas line. Do not turn any electrical switches or appliances on or off during this process.

Following ventilation, quickly evacuate the home, including all people and pets. Make sure to account for all people and pets in the situation, ensuring you do when suspecting a gas leak, open areas and gas outside factors included.

When faced with what to do upon detecting the rotten egg smell, my immediate action is to move a safe distance from the home until it’s no longer detectable. This should be at a spot where you can’t smell gas outside, at least 20 metres away upwind, avoiding potential leak sources like subsurface gas lines.

Calling emergency services from a spot clear of exposure, near no gas or fumes, permits technicians to secure entry, assess and mend detected leaks. Never re-enter a building yourself where a gas leak coming from within is suspected until given the all-clear by emergency responders.

Ventilating and urgent evacuation minimises health risks if a major gas accumulation scenario occurs, and should be resolved as soon possible. It also reduces ignition risks from electrical devices or switches that could spark while gas concentrations are high. Do not delay vacating the property if a leak is possible.

Our 24/7 emergency plumbers are on standby to quickly address residential and commercial gas leaks, ensuring your family’s safety.

Shutting off the gas supply

If it’s safe to do so, locating your meter and turning off your gas supply mitigates the leak until help arrives. Know the location of your gas meter, typically close to your property line or an external wall, for quick access in emergencies. If safe and you’re unsure of the leak’s origin, ensure all occupants leave the property, then:

  1. Find and switch off main gas valve on the pipe leading to the gas metre. It likely features a t-bar handle or wing nut you turn a quarter-turn.
  2. To turn off gas, turn the valve 90° perpendicular to the pipe. You will hear a slight hissing sound as remaining gas escapes.
  3. Once fully closed, gas flow will cease. Clearly mark the metre with a warning sign not to turn back on.
  4. Leave the area and call emergency services right away from a safe location at least 20 metres away upwind.

Attempt to turn off the gas only if it’s safe to reach the main valve. Otherwise, contact emergency responders to handle instead, quoting your address and contact information. Never light any matches, smoke nearby, or operate power switches or appliances if a leak is present - leave it to trained professionals.

At Cranebrook Plumbing, our licensed gasfitters promptly locate and repair various gas leaks with high-tech detection equipment. Feel free to give us a call on our 24/7 emergency hotline anytime to schedule an inspection or repairs.

Calling emergency services for assistance

Once you have evacuated to a safe location away from the gas leak, immediately call 000 if in Australia or your local gas emergency number if overseas.

Notify them of a suspected gas heater or appliance leak, and provide your precise location and address. Provide your full name and contact number for reconnection in case your call gets disconnected.

Emergency services may liaise with your gas distributor to manage and halt the supply until leaks are detected and resolved. Note that technicians will not allow re-entry to a building until the area is deemed safe, which may take some time as gas concentrations disperse.

Awaiting emergency crews, refrain from re-entering the property or using any potential ignition sources like electrical devices. Also warn neighbours to stay clear of the affected area and refrain from turning power or appliances on/off if they may be affected. Ensure all people and pets remain in a safe staging area upwind where gas is not detected by smell until given the all-clear.

Avoid using a mobile phone, smoking cigarettes, striking matches or lighters.

Promptly calling emergency services leads to quick response from gas fitter teams who can shut off the supply and check for leaks. This reduces risk until any detected issues can be fully repaired by qualified professionals like our Cranebrook licenced plumbers and gas fitters, available 24/7.

Getting a professional inspection

If you suspect a gas leak, it’s vital to call qualified technicians to meticulously inspect your gas lines and appliances. DIY attempts at repairs could result in additional gas release or even ignition if pipes are damaged. Our licenced Cranebrook plumbers and gas fitters can swiftly attend 24/7 to:

  • Pinpoint and detect gas leak locations using advanced detection gear
  • Safely seal faults on gas lines
  • Repair or replace damaged fixtures as needed
  • Test appliances for issues and restore proper operation
  • Ensure safety compliance is met before reconnection

We assist homeowners and businesses in identifying risks, addressing leaks promptly, and averting future emergencies with hot water systems. Our fully certified specialists undergo regular training to service all makes and models of water heaters, ovens, stovetops and other gas-powered systems. Contact our emergency hotline anytime to schedule an inspection or repairs in the Cranebrook area.

Identifying and replacing faulty gas appliances

It’s critical to regularly check gas appliances like water heaters, stoves and ovens for issues indicating leaks or malfunctions. Signs include:

  • Visible corrosion, dents or external damage
  • Soot buildup around vents
  • Faulty igniters or intermittent lighting issues
  • Incomplete combustion and yellow-tipped flames
  • Gas odours with no pilot light visible

If an appliance shows these warning signs, turn it off via the mains and don’t continue to do use it. Old, damaged or faulty gas equipment can leak and put occupants at risk. Contact Cranebrook Plumbing to arrange repairs or replacement.

As your licenced gas fitting experts, we supply and install modern, energy-efficient gas appliances meeting strict safety standards. Contact our team anytime to inspect or upgrade ageing or faulty gas appliances in your Cranebrook property.

We also remove old systems correctly and provide certified servicing to keep your gas equipment operating safely for years to come.

Understanding the health risks of gas leaks

Gas leaks pose significant health risks, particularly from carbon monoxide poisoning. Low-level exposure causes flu-like fatigue and nausea. Higher concentrations trigger convulsions, unconsciousness, and respiratory failure.

This odourless, invisible gas bonds to blood cells quicker than oxygen, reducing the body’s ability to absorb it.

Seek immediate medical attention if you suspect gas odours from appliances, adhering to professional safety guidelines. Prolonged exposure can usher in lasting neurological concerns such as memory lapses, difficulties with movement, sight problems and persistent headaches. A gas leak can cause a risk of fire or explosion if ignited, which endangers lives.

Installing ANSI/UL-approved carbon monoxide detectors on every habitable level safeguards your household. Units should be tested monthly, with batteries replaced biannually. If the alarm ever activates, evacuate immediately and call emergency services. Annual inspections of gas appliances also help catch leaks early before they become hazardous.

Our licensed technicians at Cranebrook Plumbing are equipped to swiftly tackle malodours and leaks your gas propane units might exhibit, promptly repairing these issues around the clock. We help identify hazards before they endanger occupants. Contact our emergency hotline to schedule an inspection or repairs.

Implementing preventative measures

Being proactive helps avoid gas leaks threatening safety or causing costly appliance damage. Arrange for inspections biannually, where technicians examine pipes, connectors, and appliances for leaks. We probe for corrosion, loose fittings, faulty valves and other red flags needing repair.

Also, ensure to visually check your gas pipes regularly when completing yardwork, particularly after digs or landscaping jobs. Signs of damage like cracks warrant immediate shutoff and repairs. Keep plants, structures and objects clear of metres, regulators, vents or intake valves so gas flows aren’t obstructed.

Inside, routinely check appliance hoses and fittings for wear or looseness. Clean around stove or oven vents often, looking for soot buildup suggesting combustion issues. Confirm pilot lights ignite appliances properly and review energy bills for usage spikes hinting at leaks.

Upgrade any appliance over 10 years old to prevent deteriorating rubber gaskets, valves and hoses from failing. Only use certified technicians like our Cranebrook licenced gas specialists for inspections, repairs or replacements. We take measures to prevent gas leaks, and our assistance in identifying and mitigating hazards before they surface is critical.

Being proactive ensures gas systems operate safely for years, avoiding leak incidents. Contact our team anytime to book appliance upgrades, fittings replacements or leak detection to protect your family and home.

Having the proper emergency contact information

Having the right emergency phone numbers on hand is critical when a gas leak occurs in your house. Ensure you have the contact details handy for:

  • Emergency services - 000 in Australia or your local gas emergency responders if overseas
  • Your licenced gas utility provider
  • Cranebrook Plumbing’s 24/7 emergency plumbing and gas fitting service - 1300 349 338

Also prepare an emergency kit and give us a call if you need assistance with torches, bottled water, battery-powered radios, blankets, first aid kits and spare batteries. This enables you to stay safely onsite and informed until gas crews affirm it is safe to return as soon as possible.

During an emergency, ensuring you can find and access these items quickly minimises delays in contacting assistance. Have them clearly marked and stored together so that all residents know about their location and can reach them quickly during an emergency. Test emergency numbers stored on mobile phones to confirm correct contacts are listed.

An organised approach ensures a quick response from our qualified Cranebrook gas technicians, plumbers, and emergency teams during incidents. They can then swiftly assess the situation, shut off supply and commence repairs to get your family back home safely.

News & Information

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Relining Fire Sprinkler Systems
Relining Fire Sprinkler Systems

Fire sprinkler systems that are leaking or corroded can be relined as a cost-effective alternative to full replacement. The epoxy lining process is fast with minimal disruption and comes with a 10 year guarantee from Cranebrook Plumbing.

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Plumbing Emergencies’ Effects on Property Value

Burst pipes, flooding, and other plumbing disasters can negatively impact your property’s value. Water damage weakens structural integrity and buyers see it as a red flag. Prevent expensive repairs and value loss by calling a 24/7 emergency plumber to fix any issues immediately.

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